Frequently Asked Questions

Orders & Shipping

How long does processing take?
All orders are processed within 1–3 business days.

How long does delivery take?
Standard shipping takes 5–10 business days. Expedited shipping takes 2–5 business days.

Do you offer free shipping?
Yes! We offer free standard shipping on all orders over $75.

Will I receive a tracking number?
Yes, once your order ships you will receive a tracking number via email.

Returns & Refunds

What is your return policy?
We accept returns within 30 days of delivery. Items must be unused and in their original packaging.

How do I start a return?
Please contact us through our Contact page and our team will guide you through the process.

When will I receive my refund?
Refunds are processed within 5–7 business days after we receive your returned item.

Products

Are your products high quality?
Absolutely. Every product in our collection is carefully curated to meet our premium standards for quality, design, and durability.

Do you restock sold-out items?
We restock popular items regularly. If an item is sold out, check back soon or contact us to be notified when it returns.

Contact

How can I reach you?
You can reach our team via our Contact page. We aim to respond within 1–2 business days.